Range: currently closed for renovations.   Retail: open with temp. hours   Mon-Sat 10am-6pm

ONLINE FIREARM PURCHASE PROCESS WITH PHOENIX

When you checkout an online firearm purchase, you will be asked to fill in your full name and shipping address. You are required to provide your Firearm License (PAL) number, Firearm License (PAL) Expiry Date and Birth Date for all firearm purchases. When purchasing restricted firearms, we will also require your place of birth and gun club, you will get an email from us to provide that information. We process all restricted transfers online to ensure we have a physical copy of the transfer initiation.

Firearms must be shipped to the address attached to your Firearm License (PAL). No exceptions.

Please Note: All additional information (photos, place of birth and gun club name) are deleted upon completion of your order.

NON-RESTRICTED PROCESS

When purchasing a non-restricted firearm, we will validate your Firearm License (PAL) with the CFO and then prepare your order for shipping or pickup. As of May 18, 2022 a photo of the front and back of your Firearm License (PAL) and Driver's License (or secondary photo ID) must be provided to us for verification. You will receive an email when we begin processing your order, requesting that photo.

Shipped:  You will receive your tracking number via email once it has been fully prepared for shipping. All shipments containing firearms will ship via Canada Post Expedited – 18+ Signature Required. Canada Post will leave a notice for pickup when possible and your package must be picked up from the post office within 14 days.

In Store Pickup: You will be notified once your order is ready for pickup at our Retail Counter. You must bring your Firearm License (PAL) to pickup your order.

RESTRICTED PROCESS

We will initiate and handle the transfer process for you. A photo of the front and back of your PAL must be provided to us for verification. You will receive an email when we begin processing your order, requesting that photo. We will also ask for your Gun Club name and your place of birth.

The transfer could take anywhere from 2-30 days depending on your provincial CFO. Once the transfer is approved by your provincial CFO, we will prepare your order for shipment or pickup.

Shipped: You will receive your tracking number via email once it has been fully prepared for shipping. All shipments containing firearms will ship via Canada Post Expedited – 18+ Signature Required. Canada Post will leave a notice for pickup when possible and your package must be picked up from the post office within 14 days.

You will not require an ATT to bring your package home from the post office as it is considered just a package until it has been opened.


In Store Pickup: You will be notified once your order is ready for pickup at our Retail Counter. You must bring your Firearm License (PAL) to pickup your order. All restricted firearms must be locked (trigger or cable) inside of a locked case before being released to you.

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