To our valued Phoenix community,
COVID-19 is now affecting all of us worldwide. At Phoenix Indoor Range and Gun Shop Ltd, our first priority is to the health and well being of all of our staff and customers every day. It was an extremely hard decision but we all agreed that it was absolutely necessary to close the entire facility. We chose to be pro-active rather than reactive. We are following the guidelines from the World Health Organization, and Provincial and local health officials to stop the spread of COVID-19.
Instructors for the various course dates for PAL classes and Black Badge courses will be contacting all the students registered from here on to deal with scheduling when safe to do so. All retail layaways will NOT incur any interest or penalties for not making payments. We realize this could take a long time and will be a very difficult time for everyone. All current Gold and Associate Memberships will have the expiry dates adjusted to compensate for the amount of time we remain closed. It is very eerily quiet in the range now.
“Where do we go from here?”
Social Media will be the most effective way to keep informed. If you have called the shop and left a message, we are currently going through the messages as fast as we can. All emails will also be answered as soon as possible. We are trying to organize a safe way for customers to still pick up any recent purchases. If the Phoenix staff and Management can devise a safe pick up system, we will set up a schedule as soon as possible.
Again, our thoughts go out to all affected by this pandemic and our front line health services need our full cooperation to get this under control as soon as possible.
Thank you and stay safe